Legal
Privacy Policy
This Privacy Policy explains how PROTECSA – Proyectos, Tecnología e Ingeniería Sanitaria y Ambiental collects, uses, and protects personal data when you visit our website or contact our team.
Privacy at a glance
Key points about what we collect, why we collect it, and the choices available to you.
What personal data do we collect?
Information you provide via forms or email (such as name, company, email, phone, and message content), plus basic technical data (such as IP address, browser type, and pages visited) collected through standard server logs and analytics.
Why do we collect it?
To respond to inquiries, provide engineering proposals and services, improve website performance, and meet legal and regulatory obligations.
Do we sell personal data?
No. We do not sell personal data. We may share limited data with service providers that help us operate the website and communications, under appropriate safeguards.
How long do we keep data?
We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law, contractual obligations, or legitimate business needs.
How can you contact us about privacy?
Use our Contact page to submit a privacy request or question. We will respond within a reasonable timeframe.
What rights do you have?
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal data. You may also withdraw consent where processing is based on consent.
Policy details
How we handle personal data
We process personal data in a compliance-driven, security-minded way aligned with our role as an engineering services provider. The sections below describe our typical data flows for website visitors and prospective clients.
Data we process
Contact details and inquiry content; company and project context you choose to share; technical data such as IP address, device/browser information, and usage data; and cookie preferences where applicable.
How we use it
To communicate with you, prepare proposals, deliver services, manage client relationships, maintain website security, measure site performance, and comply with legal requirements.